Mobile Healthcare

Advanced Equipment & Technology.

Vial of Life

Emergency medical information, designed to provide pertinent details if you can’t.


Learn, Train, Work

Forward Thinking

Patient Experience, Safety, & Technology Like No Other.

We Support Our Veterans

We proudly employ and support our veterans.



American Ambulance provides a full range of emergent and non-emergent medical transportation services by highly-trained professionals in order to ensure safe, quick, and compassionate patient care.


We have a professional educational service that offers high-quality training courses. Our unwavering standards and dedication to each student’s success benefits not only the student but the people they will care for.


Our diligent billing department always ensures patients’ private information stays protected, aims for accuracy in the billing and insurance process, and serves as a resource to answer any questions a patient may have about their bill.


Michael Aliano – President/CEO

It is hard to put into words what the men and women of American Ambulance sacrifice in order for them to be the professionals they are, the time spent away from their families including hours on the job and in continuing education. They often find themselves on the road when everyone else is told not to be and they do this nights, weekends and holidays. I hope you appreciate them as much as I do. The men and women of American Ambulance are truly Dedicated, Professional People, Committed to Excellence, Caring for You.

Please join us in congratulating Greg Allard as he celebrates 30 years of service with American Ambulance!
#AmericanAmbulance #30Years

Nothing beats the heat like swimming! Before you dive into the water, make sure you follow these safety tips:

Learning to swim is the best way to prepare kids for the water. Children may be lower risk of drowning if they have had some swimming instruction.

Even strong swimmers shouldn’t swim alone. In public places, swim with a lifeguard on duty. They’re trained for emergencies and keep an eye on unsafe water conditions.

While the pool or beach can be relaxing for parents, they still need to be alert and within arms reach of young children. Older children who are experienced swimmers should still be supervised and taught to avoid dangerous flips or dives.

If you’re doing activities on the open water such as boating, children should wear a Coast Guard-certified life jacket. Water wings, floaties, or kickboards aren’t a substitute and should only be used with an adult nearby.

Holding your breath is an important part of learning to swim. However, it’s dangerous for children to do this for extended periods of time underwater which can make them hyperventilate or pass out.

Make sure you know where the drains are in the pools you swim in and teach kids to stay away. Bathing suits or hair may get caught in the drain, which can lead to injury or even drowning.

People that are sick, especially with symptoms like diarrhea should not swim. The germs that cause illness can spread in the water and make others sick. It’s best to shower or rinse off before getting into the water.

Avoid swallowing water in any environment (pool, ocean, lake, etc). Just one mouthful of water containing certain germs can make you sick for up to 3 weeks.

Even following water safety tips, accidents happen. Bystanders are often the first to aid a drowning victim, so learning how to perform CPR on children and adults can save a life. To be prepared for an emergency, sign up for a CPR class today at

#SummertimeSwimming #WaterSafety #WatchKidsAroundWater

A group of local kids visited American Ambulance and enjoyed their tour, meeting our team, seeing our vehicles and equipment, and hearing more about the services we provide to the community. They ...were so thankful for the time we spent with them that they returned today with donuts as a thank you! We are so happy you enjoyed your visit with us!
#EMSNextGeneration #AmericanAmbulance #ServingTheCommunity

Summer is in full swing and our region is expected to experience temperatures above 90° this week. Make sure to take precautions to avoid heat-related illness. It’s important to pay attention to ...warning signs like dizziness, paleness, weakness, nausea, confusion, or a rapid pulse. Watch for escalation to a more serious state like heat stroke, which is often indicated by dry skin instead of heavy sweating. Call 911 immediately and move the person to a cooler place and help lower their temperature with cool cloths, a cool bath, or spray them with water. Do not give a person with heat stroke anything to drink.

Staying hydrated is crucial to your overall health, so make drinking water a priority to prevent heat-related illness. During the hottest days of summer, we can often underestimate how much water we need to drink. You should be drinking water regularly throughout the day, before you ever get thirsty. Try adding some flavor with fresh fruit or even a small splash of fruit juice. You can also try frozen ice pops, coconut water, or sports drinks to beat the heat.

Some fruits and vegetables are higher in water content than others, so try to work those into your diet as much as possible during the summer to stay hydrated. Water-dense produce include: Watermelon, Tomatoes, Zucchini, Pineapples, Cantaloupe, Peaches, Strawberries, Lettuce, Cucumbers, Apples, Radishes, Celery, and Bell Peppers. Smoothies, salads and even chilled summer soups are great ways to get a boost of hydration in your daily meals!

#BeatTheHeat #SummerHydration

With kids out of school for the summer and playing outside, it’s important to remember these safety tips when driving, backing out, and parking. Before you back out of a driveway or parking spot, ...walk around your vehicle to check for children running and playing. When using a backup camera, remember that kids, pets, and objects may be out of view but still in the path of your vehicle. When children play, they are often oblivious to cars and trucks around them. They may believe that motorists will watch out for them. Furthermore, every vehicle has a blind zone. As the size and height of a vehicle increases, so does the “blind zone” area. Large vehicles, trucks, SUVs, RVs, and vans are more likely than cars to be involved in backovers.

To avoid tragedies year-round, remember to stay alert. For longer trips, plan enough time to stop to stretch, get something to eat, return calls or text messages, and change drivers or rest if you feel drowsy. You know the rules, avoid risky behaviors. Do not text or drive distracted; obey posted speed limits; and always drive sober. Both alcohol and drugs whether legal or illicit can impair the skills critical for safe and responsible driving such as coordination, judgment, perception, and reaction time. Driver assistance technologies not only help protect you and your passengers, but also other drivers and pedestrians around you. Some of these technologies are designed to warn you if you’re at risk of an impending crash, while others are designed to take action to avoid a crash. Make sure you understand what driver assistance technologies you have and how they work.
#SummerSafety #DriveSafe #WatchForKids

If parents believe they would never forget their child in a hot car, they should think again. It can happen to anyone. During the summer, many families change their daily routines for vacations or ...other reasons, and that disruption and the stresses of everyday life can make these memory lapses more likely and is a common factor in these tragic incidents. We — as parents, caregivers, and bystanders — play a role in helping to make sure children are safe. Create safeguards. Ask your childcare provider to call if your child doesn’t show up for care as expected. Set reminders on your phone to check with your spouse or partner to make sure they have dropped the child off. Always keep vehicles locked and keys out of reach from little hands. Create visual reminders. Place the child’s diaper bag, jacket, or hat in the front passenger seat. Force yourself to go to the back seat. Keep your backpack, lunch box, or briefcase there every day. Never leave a child unattended in a vehicle for any length of time, regardless of the outside temperature. Vehicles can quickly heat up to potentially fatal levels on even mild-temperature days. Always lock your car doors and trunk, year-round, so children can’t get into unattended vehicles. If you see a child alone in a locked car, get them out immediately and call 911. A child in distress due to heat should be removed from the vehicle as quickly as possible and rapidly cooled. Even on days with mild temperatures, the heat inside a closed vehicle can reach dangerous levels within an hour, posing major health risks to small children or pets left inside. Everyone can help prevent a tragedy.

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of ...Happiness. – The Declaration of the Independence, July 4, 1776
#HappyIndependenceDay #4thOfJuly

On this day 50 years ago, June 24, 1972, Ron Aliano founded American Ambulance to provide essential life-saving services to the residents of Eastern Connecticut. Last week we celebrated our 50th ...anniversary with our team members who remain dedicated to Ron’s vision and mission, committed to excellence in the delivery of patient care. Thank you for 50 years of service to our community, we are proud of the great things you do every day!
#AmericanAmbulance50 #50YearsOfService #1972AASI2022 #DedicatedProfessionalPeopleCommittedToExcellenceCaringForYou

In 2009, American Ambulance received permission from CT OEMS to change the exterior vehicle design and labeling from the federal specifications and standards for ambulances to Battenburg Livery. We ...were the first in the state to transition to this look in the interest of safety of our patients, our team members and the community at large. We introduced Battenburg Livery as a safety standard in our vehicle design in 2010. These markings are a distinctive checkerboard pattern developed in the United Kingdom in the 1990s that maximize the vehicles' visibility in either in daylight or under headlights at night.
#AmericanAmbulance50 #50YearsOfService #1972AASI2022

1983 saw the groundbreaking ceremony for our current location at One American Way. The apparatus bay was completed first in 1985 and had to accommodate the entire team temporarily until the office ...section of the building was complete in 1986. The building overlooks the Thames River and is considered a modern-day landmark in the city of Norwich.
#AmericanAmbulance50 #50YearsOfService #1972AASI2022

Since day one, American Ambulance has been committed to the people we serve, the communities we work within, and to our team members. By the 1970’s, the paramedic profession was in its infancy with... only a few major cities in the U.S. having paramedic programs. The paramedic concept has roots in the military, a method of providing advanced medical care in the field would lead to calls for a similar level of care in civilian life. The 1970s television show ‘Emergency!’ was how most Americans first learned what a paramedic was. In 1983, American Ambulance hosted the first paramedic program in Eastern CT with 13 participants, pictured in the first photo. American Professional Educational Services, Inc. was founded in 1996 in response to an increased demand for community CPR classes and soon expanded to include Emergency Medical Technician programs. The next 1970s era photo shows just how far we have come with uniforms for our crew.
#AmericanAmbulance50 #50YearsOfService #1972AASI2022 #Paramedic #AmericanProfessionalEducationalServices

Modern EMS (Emergency Medical Services) is a highly developed system, from the way calls for aid are received and dispatched, to the advanced medical care provided on scene by the EMS crew. This is ...followed by rapid transport to a hospital equipped to care for the sick or injured patient. However, it has not always been this way. The national philosophy until the mid-20th century remained focused on patient care beginning when the patient arrived at the hospital. Though some state legislation started to require ambulances to be equipped with basic medical supplies, as well as requiring the ambulance personnel to be trained in basic first aid. With the advancements of mouth-to-mouth resuscitation and closed-chest cardiac massage, this highlighted the importance of early medical intervention and its impact on survivability rates. At the time, the hearse, station-wagon or limousine style ambulance was common. But it was soon realized the need for an increase in the size of the patient care compartment, to make room for the patient, equipment, and most importantly the life-saving crew. Here’s a look back at some of American Ambulance’s early ambulances.
#AmericanAmbulance50 #50YearsOfService #1972AASI2022

We're looking for dedicated professionals to support our operations team in the Dispatcher role. Dispatchers are responsible for monitoring the location of emergency services and non-emergency ...ambulance personnel throughout their shift. They dispatch the appropriate type and number of units in response to calls for assistance as well as pre-scheduled transports. Dispatchers often are the first contact the public has when they call for emergency assistance. American Ambulance is committed to the people we serve, the communities we work within, and to our team members. To learn more about this opportunity and to see how you can help us help others, visit
#AmericanAmbulance #Dispatcher #DedicatedProfessionals

Father’s Day celebrates and honors the men who have embraced the essential role of fatherhood. Today, we thank fathers and father figures for the sacrifices they make, the responsibility of ...nurturing and raising children, and for devotion to their family. Thanks Dad!

In celebration of Juneteenth, Norwich resident Ben Haith was recently recognized for creating the Juneteenth flag which has now become the national symbol for this holiday. The star at the center of ...the flag represents Texas the Lone Star State, where slaves in Galveston were told on June 19, 1865, that they were free, over two years after the Emancipation Proclamation. The star is surrounded by a nova, a bursting star rising up over the horizon to represent the promise of the future and displays the red, white, and blue of the American flag. Visit Norwich today, June 18, for two Juneteenth events. At 11 AM, join Castle Church for the unveiling of the Jubilee Park Mural at 4 Broadway, Norwich. The mural, by artist Ben Keller, is part of the transformation of the park featuring two local black history leaders. James Lindsey Smith escaped slavery and become a successful businessman, minister, and community leader in Norwich. Sarah Harris Fayerweather, the first black student at Prudence Crandall’s school in Canterbury, went on to become a “conductor” on the UnderGround Railroad. Then at 2 PM, join the Norwich NAACP Branch and Global City Norwich for a Juneteenth Celebration in downtown Norwich with music, food, and activities at the Palace Lot at 241 Main Street, Norwich.
#JuneteenthCelebration #NorwichHistory

Soon after American Ambulance celebrated its 10th anniversary, Ron Aliano introduced paramedic level care to Norwich and the surrounding communities in 1983. American was the first ambulance provider... to offer this level of service in Eastern Connecticut.
#AmericanAmbulance50 #50YearsOfService #1972AASI2022

American Ambulance Service, Inc. was established on June 24, 1972, by founder Ron Aliano. As we celebrate our 50th Anniversary, we are proud to continue to provide the highest quality EMS care today.... Ron started with two used ambulances and the operation was run out of the back of a local service station in Norwich until American moved to 101 West Main in Norwich with a fleet of 7 ambulances. Ron is seen in this 1976 photo hosting an Open House at that location.

On June 14, 1777, the Second Continental Congress while writing the Articles of Confederation, passed a resolution stating that “the flag of the United States be 13 stripes, alternate red and ...white,” and that “the union be 13 stars, white in a blue field, representing a new constellation.” On June 14, we celebrate Flag Day and preserve the traditions, history, pride, and respect that are due our nation's symbol, Old Glory.
#FlagDay #OldGlory #StarsAndStripes

Questions? We would love to assist you in any way possible. Call us at 860.886.1463 or use the “Contact Us” form below. If you have an emergency, always remember to dial 911.


Proudly Serving Eastern Connecticut Since 1972

American Ambulance Service, Inc. covers the following Basic Life Support (BLS) and Advanced Life Support (ALS) Primary Service Areas (PSA):


  • Griswold
  • Ledyard
  • Mashantucket Pequot Tribal Nation (Foxwoods Resort Casino)
  • Norwich

ALS PSA (full or partial ALS)

  • Bozrah
  • Canterbury
  • Colchester
  • Franklin
  • Griswold
  • Lebanon
  • Ledyard (partial)
  • Lisbon
  • Mashantucket Pequot Tribal Nation (Foxwoods Resort Casino)
  • North Stonington
  • Norwich
  • Plainfield
  • Preston
  • Salem
  • Sterling
  • Voluntown



Our service continues to find new and innovative ways to serve our community and patients. American Ambulance maintains rigorous standards of excellence, which are benchmarks not only at American but within the greater EMS community. Today, the American family has over 200 members.

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Association of Connecticut Ambulance Providers
American Ambulance Association

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