Our Mission and Commitment to Excellent Care
American Ambulance Service, Inc., a family-owned and operated business, got its start in 1972 as a result of Ron Aliano’s visionary leadership.
What once was a small ambulance company that provided care in one community has expanded to be a regional ambulance provider (see Services page).
The American Group, of which American Ambulance is part of, along with American Professional Educational Services, MACARA Vehicle Services and Get Bent in Norwich, offers a variety of services to people throughout the communities we are engaged in.
Our headquarters is located in Norwich, CT and we have additional offices in the Town of Griswold, the Town of Ledyard, and at the Mashantucket Pequot Tribal Nation’s Foxwoods Resort Casino.
How American Ambulance Started
American Ambulance Service, Inc. was established on June 24, 1972, by founder Ron Aliano. It was Ron’s intent to provide the highest quality EMS care and since his passing in October 2009 that remains our focus today.
Ron started with two used ambulances and the operation was run out of the back of a local service station in Norwich, CT. In 1981 American moved to 101 West Main in Norwich with a fleet of 7 ambulances. In 1985 we relocated again to our current contemporary building at One American Way, Norwich, CT where we overlook The Marina at American Wharf and the Thames River. This building is considered a modern-day landmark in the city.
Our Mission Statement
Dedicated, Professional People Committed to Excellence Caring for You
Adjective: (of a person) devoted to a task or purpose; having single-minded loyalty or integrity.
Noun: a person engaged or qualified in a profession.
Adjective: feeling dedication and loyalty to a cause, activity, or job; wholeheartedly dedicated.
Noun: the quality of being outstanding or extremely good.
Adjective: displaying kindness and concern for others.
Noun: the work or practice of looking after those unable to care for themselves, especially sick and elderly people.
“American Ambulance has been dedicated to our community for more than forty years. Our reputation in the community is built on the hard work of our team. We strive to provide an experience, not a service. We do this with some of the finest people in the industry, people who I am glad work on our team and people I can say are part of my family. People I am proud of. We do good things for a living.”
– Greg Allard
Our Leadership Team
Vice President Billing
Chief Financial Officer
Director of Emergency Management
Director of Quality Management
Director of Operations
American in the Community
Community Charitable Support:
- Annual Toy Drive
- Annual Food Drive
- School Tours & Visits
- “Wear Pink” Octobers
- “Blue Jean” Fridays
- Sentimental Journey Program
- Backus Hospital Safety Camp
- and more…
- Mutual Aid to multiple communities
- Manage HeartSafe Community designation
- Author of Municipal EMS Plans
- Norwich Community Care Team
- Griswold Community Action Team
- Norwich Public Safety Committee
- Ledyard Public Safety Committee
- Numerous Community Event standbys
Miscellaneous Board/Committee participation:
- Greater Norwich Area Chamber of Commerce
- United Way – EFSB
- Eastern CT EMS Advisory Board
- New London County Fire Chiefs Association
- CT EMS Advisory Board & multiple subcommittees
- EMS PRO, Inc.
- Norwich Historical Society
- Uncas Health District Board
IN THE EVENT OF AN EMERGENCY
ALWAYS REMEMBER TO DIAL 911
Association of Connecticut Ambulance Providers
American Ambulance Association