Billing
American Ambulance Billing Department
Our billing department has been providing exemplary service for many years and can bill from either paper or electronic patient care reports. The billing department uses an electronic storage system for all of our patient care reports, supporting documentation, billing reports, and Explanations of Benefits (EOBs).
Our team members in the billing department participate in comprehensive compliance programs to uphold patient security, confidentiality, and accurate billing practices. The team members undergo annual compliance refreshers, which underscore the importance of accurate billing practices and respecting patient confidentiality.
You Have Options On How You Pay Your Bill
American Ambulance accepts Visa, MasterCard, Discover, American Express, and personal checks.
Pay Online
Easily pay your bill on our online bill payment portal.
Pay By Mail
One American Way
Norwich, CT 06360
Pay Onsite
One American Way
Norwich, CT 06360
Pay By Phone
Call our billing team &
select option 3.
FORMS
Authorization to Disclose/Obtain Health Information
Physician Certification Statement
CT Trans Authorization Certificate
CONTACT
If you have a question about your bill, have additional insurance information, or would like a quote for a trip, please contact one of our team members at 860.886.1463.
LOCATION
One American Way, NORWICH, CT 06360
(no affiliation with any other American Ambulance services outside the state of Connecticut)
Our Service Area: Comprehensive EMS Care for Your Community
At American Ambulance, we are committed to providing exceptional Emergency Medical Services (EMS) to the communities we serve. Whether it’s a life-threatening emergency or a scheduled transport, our team of highly trained EMTs and paramedics is here for you. We offer both Basic Life Support (BLS) and Advanced Life Support (ALS) services to ensure that our community members receive the care they need when it matters most.
Our fleet is equipped with state-of-the-art technology and staffed with skilled medical professionals who are ready to respond to a wide range of emergencies. Whether you’re in need of immediate care or safe, non-emergency transportation, you can trust American Ambulance to deliver the highest level of service.
ALS PSA
- Bozrah
- Canterbury
- Franklin
- Griswold
- Ledyard (partial)
- Lisbon
- Mashantucket Pequot Tribal Nation (Foxwoods)
- Norwich
- Plainfield
- Preston
- Voluntown
Not all services are available in every town. For more detailed information on which services are offered in your town, please contact American Ambulance directly. Our team is here to ensure you get the care you need, when you need it.