Billing
American Ambulance Billing Department
Our billing department has been providing exemplary service for many years and can bill from either paper or electronic patient care reports. The billing department uses an electronic storage system for all of our patient care reports, supporting documentation, billing reports, and Explanations of Benefits (EOBs).
Our team members in the billing department participate in comprehensive compliance programs to uphold patient security, confidentiality, and accurate billing practices. The team members undergo annual compliance refreshers, which underscore the importance of accurate billing practices and respecting patient confidentiality.
You Have Options On How You Pay Your Bill
American Ambulance accepts Visa, MasterCard, Discover, American Express, and personal checks.
Pay Online
Easily pay your bill on our online bill payment portal.
Pay By Mail
One American Way
Norwich, CT 06360
Pay Onsite
One American Way
Norwich, CT 06360
Pay By Phone
Call our billing team and select option 3.

FORMS
Patient Request for Access to Protected Health Information
Physician Certification Statement
CT Trans Authorization Certificate
CONTACT
If you have a question about your bill, have additional insurance information, or would like a quote for a trip, please contact one of our team members at 860.886.1463.

SERVICE AREA
Proudly Serving Eastern Connecticut Since 1972
American Ambulance Service, Inc. covers the following Basic Life Support (BLS) and Advanced Life Support (ALS) Primary Service Areas (PSA):
BLS
- Griswold
- Ledyard
- Mashantucket Pequot Tribal Nation (Foxwoods Resort Casino)
- Norwich
ALS PSA (full or partial ALS)
- Bozrah
- Canterbury
- Colchester
- Franklin
- Griswold
- Lebanon
- Ledyard (partial)
- Lisbon
- Mashantucket Pequot Tribal Nation (Foxwoods Resort Casino)
- North Stonington
- Norwich
- Plainfield
- Preston
- Salem
- Sterling
- Voluntown
LOCATION
One American Way, NORWICH, CT 06360
(no affiliation with any other American Ambulance services outside the state of Connecticut)
IN THE EVENT OF AN EMERGENCY
ALWAYS REMEMBER TO DIAL 911
CONTACT US
MEMBERS OF
Association of Connecticut Ambulance Providers
American Ambulance Association